Human-Centered Strategy for Mission-Driven Organizations

Building the internal capability for teams to sustain growth through humane leadership and Lean Agile Visual Management.

I help serve people who serve people – whether that’s in the corporate arena, nonprofit sector, or education.

Strategic Focus Areas

Quantifiable Prioritization: Protecting team capacity while maximizing ROI. We use team-backed expertise to design the right products—reducing burnout and eliminating waste.

Contextual Communication: Timely, clear, and culturally respectful. We build communication norms that honor the team’s rhythm, not disrupt it.

Visual Flow & Agility: What we can’t see, we can’t manage. We create visual environments where team health, standard work, and feedback loops are visible and actionable.

Trusted by leadership at Capital One and Great Dane.

Atlassian Suite Governance: I optimized Jira and Confluence workflows to track team health, employee satisfaction, program velocity, dependencies, risk, and delivery reliability across Card Data Engineering and Analytics (CDEA) and Modeling and Advanced Data Insights (MADI) at Capital One, as well as across Marketing, Salesforce, and Technology teams at Great Dane.

Tool Agnostic: At VPAP, we used Asana for project management. I believe the tools to visualize and manage work aren’t as important as the people and processes that maintain them.

Impact Driven

Agile is personal. I believe the most effective strategies start with people, not processes.

My background in education gives me a focused lens of care for people: I don't just deliver a plan to maximize ROI. I build the internal capability for your teams to sustain it.

In partnership with your teams and their specific needs, I architect organization-wide agility and operational excellence.

Sustainable Transformations

Take a glimpse at Erin’s work for the Virginia Public Access Project (VPAP).

The Agile Educator has evolved alongside the industry. View my early explorations in Agile Learning and previous iterations of this site on “The Learning Lab” tab.